Strategic Analysis of the AFCON Final

The 2015 edition of the Africa Cup of Nations (AFCON) tournament ended yesterday.  Most people are of the notion that the final match did not meet expectations in terms of excitement and the quality of the football.  The same can be said of the rest of the tournament.  I would like to offer my opinion [...]

By |2018-01-11T22:00:01+02:00February 9th, 2015|Categories: Opinion, Strategy|0 Comments

Was customer care left in the recession?

Many a time we hear people talking about customer care.  The term is usually mentioned in a scenario were people say that they are providing customer care.  There is a big difference between talking about providing customer care and actually walking the talk.  Let us  start by defining the term 'customer care'. According to Wikipedia, [...]

By |2018-01-11T22:05:47+02:00January 27th, 2015|Categories: Customer Services, Opinion|Tags: |1 Comment

Do the best universities and colleges create the best marketers?

Hi all.  This is a favourite topic of mine.  I like the way people's opinions vary on the topic, the way people combine various factors when they are making their case.  When people talk about the best universities they talk about facilities, some talk about curriculums and some even talk about the people in the [...]

By |2018-01-11T22:03:19+02:00January 27th, 2015|Categories: Opinion|Tags: , |0 Comments
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